Refunds and Returns
Please note - Customers are responsible for covering the cost of return postage﹗
At Diyari, we hope you love your purchase. If for any reason you need to return an item, please review our policy below.
Eligibility for Returns
- Returned within 14 days of delivery
- The item is unused, unworn, and undamaged
- The item is returned in its original condition
- You can provide a receipt or proof of purchase
- You are a UK customer (international returns are not accepted)
All conditions must be met to qualify for a return
Process for returns
If your return meets eligibility for a return, email Info@diyariclothing.co.uk with the following;
- Contact number
- Order number
- Details on returned items. e.g product code & quantity
(Email request has to be sent within 10 days of delivery)
Accepting Returns
We will contact the email/contact number provided for the outcome of the return. We will reject any return if:
- Any item showing signs of wear, use, damage, or odour.
- Not in original condition
- Not in original packaging
- not returned within 14 days of delivery (including delivery day)
- Return document missing/ not filled out
Any question please email Info@diyariclothing.co.uk
Thank You